Reference

How baji22 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use the baji22 lobby — and what we do with it.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyCookie ControlsData Retention PolicyYour Right to Request Deletion
baji22 How baji22 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy

If you want to review, correct or delete the personal data we hold for your account, our support team handles privacy requests directly. You can reach us through live chat inside the baji22 lobby, by email, or via the in-app help section on your mobile. We aim to acknowledge every privacy request and confirm next steps so you are never left waiting without a response reference.

Live Chat Open the baji22 lobby on mobile or desktop, tap the chat icon and select 'Account & Privacy' to raise a data request directly with our team.
Email Support Send your privacy request, including your registered phone number and the specific data you want reviewed or removed, to our support email address.
In-App Help In the mobile app, go to Settings, then Help Centre, then Privacy Request — submit the form and you will receive a ticket reference number immediately.
DATA HANDLING DETAIL

How We Protect and Manage Your Data

Our data handling covers four areas: how we secure account information, how we use cookies, how long we keep your records, and how you can request changes. Each area is managed with a clear internal process, not left to a generic third-party policy.

Account Security

Your account credentials are stored using one-way encryption. Every login triggers an OTP sent to your registered number, so unauthorised access is blocked at the device level.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can decline non-essential cookies from the cookie banner on first visit.

Data Retention

Active account data is retained while your account remains open. Financial transaction records linked to JazzCash, Easypaisa or Raast are kept for the period required under applicable local law.

Requesting Changes

You have the right to access, correct or request deletion of your personal data. Submit a request through live chat or email and we will confirm the outcome within a reasonable timeframe.

Your Privacy Questions Answered

These are the questions we hear most often about how baji22 handles personal data, payment information and account rights. If your question is not covered here, contact us through live chat or the in-app help form.

We collect your name, phone number, email address and the payment identifier for whichever wallet you use — JazzCash, Easypaisa or Raast. No more than what is needed to run your account.

No. Your mobile wallet number is used only to process your deposits and withdrawals. We do not share it with advertisers, affiliates or any unrelated third party.

Open live chat inside the lobby, select 'Account and Privacy', and ask for a data access request. Alternatively, send your registered phone number and the request by email.

Yes. Submit a deletion request through live chat or email. We will remove your data subject to any retention obligations under local law in Pakistan that apply to financial records.

We use session cookies for login continuity and optional analytics cookies. On your first visit a cookie banner appears — decline non-essential cookies there, or adjust settings later via your browser.

Once your account is closed, we delete personal data that is no longer needed. Transaction records linked to Raast, Easypaisa or JazzCash may be retained for the minimum period required by applicable local law.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.