What We Collect and Why We Collect It
When you create an account, we collect your name, email address, phone number and the payment details you use to transact — including the mobile wallet identifiers tied to JazzCash, Easypaisa or Raast. This data is used solely to operate your account, process deposits and withdrawals,
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and respond to support requests. We do not sell your personal information to third parties, and we do not share your payment data with advertisers. Your Raast or Easypaisa account number is stored in encrypted form and is only accessed when a transaction needs to be
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verified or reversed. We may collect device identifiers and session data when you access the lobby from your mobile — this helps us detect unauthorised login attempts and keeps your account secure. Where local law in Pakistan requires us to retain certain financial records, we do
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so for the minimum period specified. Outside of those legal obligations, we delete inactive account data on a rolling basis. If you want to know exactly which data points we hold against your account, you can submit a data access request through our support channel at
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any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.